Customer Care Executive
2 months ago
Udaan
Company replies in 3 days
Premium
Active
Delhi, West Delhi
14,000 - 25,000 monthly
+incentives
6 months - 3 years Experience
Resume Required
Office Timings
Close
Full Time Job
Weekly 6 days working
Rotational Offs
Shift Timings
10:00 am - 8:00 pm
Salary & Incentives
Close
Incentive
Yes
PF & ESIC Benefits
Selection Criteria
Close
Education
12th Pass mandatoryCompulsory
Experience
6 months to 3 years of experience as Customer Care mandatoryCompulsory
Age
20 - 30 yrsCompulsory
Ownership
Android Phone
Communication
Fluent English skills. Ability to Speak.Compulsory
Good Hindi skills. Ability to Speak.
Good Tamil skills. Ability to Speak.
Good Kannada skills. Ability to Speak.
Good Bengali skills. Ability to Speak.
Good Telugu skills. Ability to Speak.
Good Marathi skills. Ability to Speak.
Others
Fluency in English, Tamil/ Telugu/ Kannada or Fluency in English,Bengali or Fluency in English, Marathi.Compulsory
Expected SalaryCompulsory
Notice PeriodCompulsory
Job Description
Close
  • Answer calls / mails professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.




Show More
Company Info
Udaan
STARTUP
https://udaan.com

Whether you are buyer or a seller, your brand's image is in your hands. Craft that presence to perfection with comprehensive, best-in-class support from Udaan encompassing your identity, catalog, merchandising and trade constructs.

Show More
Home
Customer Care
Customer Care Executive