Sonal Patil

Customer Support: <ul><li>Handling inbound customer calls </li><li>Attending and validating customer inquiries </li><li>Transferring the inquiries to appropriate personnel or dealer</li><li>Follow up for closing the leads and updating the status in CRM.</li><li>CRM Entry &amp; MIS Generation.   </li><li>Social media Marketing,   </li><li>Support function for marketing activities.     </li></ul>Leadcube Software : <ul><li>Coordinating with back end team for customized reports and tools development </li><li>Troubleshooting of errors</li><li>Training and coordinating with employee for updating  the software   </li></ul>Focus Software: <ul><li>Coordinating with back end team for designing report formats as per requirement. </li><li>Checking and developing useful tools available in system for Print format like “Approvals system by HODs” in system, Tagging Vouchers </li><li>Making software more users friendly and productive as far as reports are considered.</li><li>Act as technical support for users and designing reports.</li></ul>

Customer Care

Foggers India was founded in 1999 by Mr. Sunil Shah. Our roots go back to our parent company Bombay Seeds Supply Co. which was established by Mr. Motilal K. Shah in 1885.  Bombay Seeds has been dealing in all agro inputs for past 130 years. Foggers India as a company importing crop protection sprayers and fogging machines from Kwazar - Poland and Curtis Dyna Fog - USA. Its Head Office is in Navi Mumbai. Our sales reach is Pan India Level.Presently we are in below business verticals-1.      Human Hygiene &amp; Human Health2.      Crop Protection Equipments3.      Farm Equipments &amp; Machinery We offer below Products:Pop Up Sprayer, Hand Compression Sprayer, Power Knapsack Sprayer, Spray Hose Pipe, Spray Lances and Nozzles, Brush Cutter, Thermal Fogging Machines, Cold Fogging Machine Electric Operated, Cold Fogging Machine Petrol Engine.You can visit us at <a href="http://www.foggersindia.com">www.foggersindia.com</a> for more information.

Customer Care Executive

Job description