<ul><li>&#65279;Identify and assess customers needs to achieve satisfaction.</li><li>Build sustainable relationships of trust through open and interactive communication.</li><li>Provide accurate, valid and complete information by using the right method /tools.</li><li>Handle complaints, provide appropriate solutions and alternatives with the time limits and follow up to ensure resolution.</li><li>Keep records of customer interactions, process customer accounts, and file documents.</li><li>Follow communication procedures, guidelines, and policies.</li></ul>

Customer Care

English

Minda iConnect Pvt. Ltd. has been incorporated in September 2014 with a vision to contribute to this change and deliver enhanced value to car owners and automobile manufacturers by offering end to end 'connected car' solutions. Our focus is in providing useful functionality on owner's smart phone to make car ownership more enjoyable, safer and a convenient experience! We are a part of UNOMINDA Group - technology leaders in automobile components industry. As a group we are a leading supplier of automotive solutions to almost all Indian car manufacturers and many international ones as well. We have manufacturing facilities in various locations in India and also in Indonesia, Vietnam and Spain. We have international offices in Japan, North America, Europe and China.

Customer Care Executive

Job description