CRM (Customer Relationship Management)

One Source Atreus
Navi Mumbai - Vashi
15,000 - 20,000
/ monthly
Requirements
6 months - 3 years experience
Graduate
Above 18 years
No gender preference
Aadhar Card
Shift timings
Working days
5 days/week
Morning Shift
10:00am - 5:00pm

Job description

Job Description:

  • Convert inquiries into sales by answering inbound telephone calls or chat inquiries converting potential leads into customers by answering incoming calls/dialing outbound leads on a rotating basis.
  • Influences customers to buy or retain product by following a prepared script to give product reference information documents transactions by completing forms and record logs maintains database by Entering,Verifying, and Backing Up Data 
  • Notifying Team Leader of needed repairs maintains operations by following policies and procedures.
  • Reporting needed changes meets the Monthly Kpis maintains Quality Service by following Organization standards maintains technical knowledge by
  • Attending Training Session, reviewing training modules contributes to team Effort by accomplishing related results as needed.

Additional Benefits:

  • After completion of 18 months in the System, Candidate will be entitled to apply for Ijp's. lower Interest rates for Home Loan / Personal Loan
  • Maternity Leave - 6 Months Paid (1 Year Sabbatical Leave to Take Care of Newborn)
  • 4 Lakhs Insurance for Employee with Family Coverage (floater Policy) 2 Nights / 3 Days Party (twice in a Year) in 5 Star / 7 Star Hotel with Celebrity - for Performers.

India's second largest bank and Fairfax Financial Holdings Limited, a Canada-based financial services company engaged in general insurance, reinsurance, insurance claims management and investment management. It is the largest private sector general insurance company in India. The firm offers policy insurance and renewal through its intermediaries and webs.

Additional Requirements
Language
English
Experience
Customer Care,
BPO / ITES
Job Type
Full Time
Skills
customer care
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Posted on 14 Mar 2020
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