Profile onuses:
Good in communication in Marathi, Hindi & English
Experience from soft collection domain from industries like BFSI, NBFC, timeshare, etc is expected.
Pleasing personality & excellent telephone etiquette's & netiquettes
Matured & courteous behavior so as to handle the Members/ visitors visiting to the office
Managing the Members calls on field and off field
Clever enough in talking to Members in order to follow up for the payments
Must be good in regular follow ups & team coordination
Should be highly enthusiastic, diligent and excellent to work for long tenure
Find and implement new opportunities to support, and ultimately retain our members.
Craft strategies to better serve our members.Ensuring recovery of assigned cases month on month Ensuring that Collection amount is deposited in office as per company norms. Tracing customers that are unreachable through references, neighbors and other sources of information. Such tasks must be performed with sincerity and maturity. Taking the responsibility of company information - No Third party info disclosure , Verbal , written, mail.
Maximize these successful approaches and run tests to improve them
Create, plan and implement new projects and develop creative ideas that help improve members success.
Job Specification:
· Candidates worked into membership/ policy kind of sales will be preferable
· Preferably Male/Female with Go Getter attitude
· Candidate with English Male/Female proficiency will be highly preferable .
· Must be good in interpersonal relations
· Pleasant personality & excellent in communication skills
· Sound knowledge about the local Market and must know Marathi language
· Should be highly enthusiastic, diligent and excellent to work for long tenure
· Have strong Decision making abilities.