Calling to the customers to remind their due date of the instalment.
Reminder calls to delinquent customers who failed to make the EMI payment.
Explain the consequences to customer of not paying on time.
Provide the options of payment channels for making the payment.
Fix an appointment for the field collections team if the customer asks for collecting payment from home.
Follow up with the customers till the payment is received.
Ensure that all details of the calls & update on collections is updated on the system as per the process.
Minimum 6 months to 2 years’ experience in Tele-Calling preferable worked in Dialer
Need to work in target-oriented environment.
*Candidates should carry their professional documents(Last 3 months payslips.Relieving & Exp letter, Offer letter/Last Appraisal letter) while coming for Interview.