Agents should be to outcall the customers falling into bucket for the collections. The data which is converted is to be given back to the client as they have their own FOS team. Once a customer agrees on the collections payment, agent might have to forward the link to the customer to make the payment.
Exp - 6M-1Y - BFSI Collection Calling Experience
Undergraduates
Decent Communication Skills and BFSI Collections Calling Experience