CLIENT SERVICE EXECUTIVE
JOB DESCRIPTION
We are looking for a creative executive who can take creative briefs from clients and working on their deliverable. Coordinating with internal teams for Digital marketing, Web Development, SEO and Design for creating Social Media posts, and other digital and print collateral for clients. Planning and managing client accounts and coordinating with client teams regularly
Responsibilities and Duties
- Taking creative briefs from clients and working on their deliverable
- Coordinating with internal teams for Digital marketing, Web Development, SEO and Design for creation of Social Media posts, and other digital and print collateral for clients
- Planning and managing client accounts and coordinating with client teams regularly
- Building and managing strong relationships with clients with regards to online digital projects (SEO,SMO,PPC)
- Collecting regular feedback from clients and sharing the insights for development
- Handling Queries of Clients and fixing issues through proper co-ordination
- Responsible for revenue generation/ payment collection from the existing customers
- Co-ordinate with the Existing clients to cross sell new service
- Attending client meetings with the Account Manager to fix issues
- Coordinating the execution of the various elements of the project
- Identifying account growth opportunities and directing these to the Sales team
- Responsible for all aspects of project closure including producing project reports
Skills Required:
· Relevant Graduates / Postgraduates
· Knowledge of Digital and Social Media Marketing
· Experience in Digital marketing, advertising, marketing, branding..
· Excellent communication and presentation skills, both verbal and written.
· Ability to work smoothly with teams interpersonal skills
· Ability to manage client’s expectations and deliver their projects successfully.
· Must be adept on Office (Microsoft/Google) software – Excel/Sheets and Word/Docs
· Quick learner, Enthusiastic for marketing, Timely execution of tasks