Chat Process Executive

Talent Stock Solution
Mumbai - Vikhroli West
1,00,000 - 2,25,000
/ monthly
Requirements
Upto 1 year experience
Graduate
18 - 28 years
No gender preference
Shift timings
Working days
6 days/week

Job description

  • Receive and Promptly Respond to Customer Queries.
  • Identify customer needs and help customers use specific features.
  • Follow up with customers to ensure their issues are resolved.
  • Help customers register online and process their product.
  • Communicate with customers via chat about their orders, including any delays or changes in delivery.
  • Non Voice Process.
  • Dealing with customer either by chatting on company's portal or via emails.
  • Only day shifts.
Additional Requirements
Language
English
Experience
Customer Care,
BPO / ITES,
E-commerce
Job Type
Full Time
Skills
Typing
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Posted on 17 Oct 2019
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