Priyanka Parida

Job Purpose:To Answer queries/resolve problems of customers through Inbound/Outboud.Attend Inbound and Outbound calls, sometime respond through email and chat to customers.Provide correct and quality information to customers on every call, promote good listening and English grammar skills.Eligibility Criteria:Able to communicate confidently and politely, with good speaking ski. Good typing skills (Quality and Speed)Ability to handle telephonic conversationsGood Listening and Comprehension skillsShould be flexible to work in 24/7 shift

Customer Care

Kannada

Tamil

Telugu

Conneqt Business Solutions is a subsidiary of Quess Corp., India’s leading business services provider. Quess is committed to providing a world-class customer experience while continuously working towards creating better lives.. As one of the leading business process services companies, it is this very ethos that we strive to live up to, each day. The world is changing at a pace never seen before. Today, technology delights us as much as it confounds us. Innovative products amaze us as much as they frustrate us. The ever-increasing range and nature of services add great value to our lives, but it gets equally challenging to manage and stay up-to-date with them. We work closely with our clients to understand their businesses, products and services – and leverage this understanding to help them deliver greater value to their customers. Be it in terms of constantly reengineering their customer-connect processes, supporting their expansion plans with our extensive delivery footprint, launching products at a pace faster than ever – while never letting customer satisfaction drop, being there for their customers 24x7, extending citizen services at a scale never seen before, or, boosting collections through a mix of persistence, process and technology, Conneqt Business Solutions has time and time again delivered on the diverse expectations of its clients. At Conneqt Business Solutions, we value and respect our client’s business and brand, as much as we value our own. We see every customer interaction as an opportunity to represent our client’s brand with pride, enhance the client’s value in their customer’s lives, and ultimately, shape a world where customers and businesses trust one another, see long-term value in the association, and support each other’s ambitions and aspirations.

CBSL Hyderabad is HIRING

Job description