Business Analyst - Operations

Supr Daily

Mumbai - Powai

₹

12,00,000 - 16,00,000

/ monthly

Salary benefits

Requirements

Upto 3 years experience

Graduate

24 - 35 years

No gender preference

Joining and Relieving Letters

Marksheets and Degree

Salary slips

Aadhar Card

Shift timings

Working days

6 days/week

Week offs

SUNDAY

Morning Shift

10:00am - 7:00pm

Job description

Provide day to day planning and tracking support to field operations to ensure efficient and effective operations
Deliverables include daily order estimations, customer to delivery fleet mapping, daily SLA reports, customer experience analytics etc.
The role would require the candidate to perform the following tasks:
Lead a team of operations executives and MIS executives to deliver daily deliverables
Device and use scalable methods to plan every day order mapping to field executives, using best of the technologies available in the market
Optimize for high probability of meeting the SLAs in the plans made above
Responsible for maintaining day to day operational metrics at multiple levels and performing critical analysis on the day’s performance
Ensure that the escalation matrix is implemented for breach of SLAs at various nodes of supply chain

Additional Requirements

Language

Hindi,

English

Experience

Analytics / Business Intelligence / Data Science,

E-commerce,

FMCG / F&B

Job Type

Full Time

Skills

SQL

excel

R

Analytics

Documents

Photos

Pan Card

Other requirements

- Must be a B.Tech from Top-Tier with minimum 3 years of experience in Analysis.

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Posted on 19 Jan 2019

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