•Understanding Customer’s business process management and requirements and translating them to specific software req.
•Effectively communicating with internal teams and clients to deliver functional req. like GUI, screen and interface designs.
•Acting as an interface between business units, technology teams and support teams.
•Making sure that the recommended solution is commercial yet competitive.
•Strong technical skills coupled with business intelligence and a deep understanding of customer's needs so that they can be transformed into application and operational req.