Job Description – FOS Executive
1. Sending invoices to Customers, following up with Customers for payments as per PTP.
2. Resolving Customer disputes if any by coordinating with internal departments, Updating CES for every unique interaction.
3. Ensuring Transaction Feedback is closed within timelines.
4. Achieving Monthly Collection Target.
5. Reconciliation from Customer end for payment clarity.
6. Should be able to Handle high end customers.
7. Reconciliation.
8. TDS follow-up.
Person Specifications:
1. Good English comm skills Verbal & written
2. Should be able deal corporate customer’s
3. Should be target oriented
4. Candidate with some prior work exp in Collections would be preferred
5. Should have 2 wheeler
6. Should be Ok to Travel