Sales support assistants perform a range of administrative tasks to support the sales department. Requirements vary, but in most cases you'll be answering customer phone calls, dealing with customer service inquiries, arranging sales appointments, providing information to the sales team, creating and processing offers, sales orders, managing customer accounts and performing data entry tasks as necessary. It's a busy role that demands good time management and organization skills. Interpersonal skills are also essential, because a large part of the job involves customer support.