The back office is the portion of a company made up of administration and support personnel who are not client-facing. Back office functions include settlements, clearances, record maintenance, regulatory compliance, accounting, and IT services. For example, a financial services firm is segmented into three parts the front office the middle office and back office.
The back office is the portion of a company made up of administration and support personnel, who are not client facing.
Back-office functions include settlements, clearances, record maintenance, regulatory compliance, accounting, and IT services.
The term back office originated when early companies designed their offices so that the front portion contained the associates who interact with customers, and the back portion of the office contained associates who have no interaction with customers, such as accounting clerks.