Job Description:-
Build a core team for Last Mile logistics to achieve following goals -
- Scale Last Mile logistics to multiple cities
- Build processes that can scale and meet the requirements of variety of
customers (HoReCa, Supermarkets, Kirana, cafes etc)
- Own all cost reduction initiatives for Last Mile
- Driver productivity improvement
- Collaborate with product and tech to drive innovation in last mile via tech and
data
- Constantly work towards improving customer delivery experience
- Set targets and incentives for last mile operations
- Build processes to reduce potential frauds and losses in last mile
Requirements:-
B.Tech / MBA from tier 1/ tier 2 institutes with 2+ years of experience
● Prior experience in supply chain would be preferred
● Willingness to go on the ground and get their hands dirty
● Ability to build and lead teams in future ( Jumbotail is ready to invest in building leaders
of the future)
● Excellent communication skills, both verbal and written
● Phenomenal stakeholder management skills
● sincere bias for action, result oriented and data driven approach to problem solving
● Inclination to operate with flexibility and with minimum supervision
● Entrepreneurial zeal and ability to work in fast-paced environment
● Exposure to the e-commerce or FMCG industry would be an added advantage
Key Metric this role would be responsible for -
- On-time deliveries
- Fill-Rate
- Last Mile Cost
- Delivery NPS score
- Employee satisfaction score