<ul><li>Answer incoming customer phone calls/e-mails and take appropriate action. </li><li>Document all call information according to standard operating procedures.</li><li> Recognize, document, and alert the management team of trends in customer calls</li><li>Calls to be Handled Per Day- 50+</li><li> </li></ul><div style="font-size: small;">Salary Slab- Upto :-</div><div style="font-size: small;"> </div><ul><li>1.92 Lakh for Fresher(UG)</li><li>Upto 2.2 Lakh for Fresher(Graduate)</li><li>Upto 3 Lakh for Experienced between 1 to 3 Years based on Previous Relevant Experience</li><li>Upto 4 Lakh for Experienced above 4 Years based on Previous Relevant Experience</li><li> </li></ul>Other Benefits:-<ul><li>Medical Insurance upto 4 L</li><li>Gratuity apart from CTC</li><li>Personal Accident cover - 10 L</li></ul> <ol></ol>

Female employees no night shift-but open to login at 6:30 AM shift and max logout time 8:30 PM)

Shift will be rotating after 1 month  ( Shift Starts from 6.00am / 7.00am / 9.00 am / 11.00 am / 2.00pm / 4.30 pm / 10.30 pm )

Customer Care

Other

English

Hindi

<div style="text-align: justify;">Wibmo is a premium payment security and mobile payments company. With mobile shopping becoming as popular and universal as the mobile itself, its growth is fueled by none other than Wibmo’s payment technology. We develop solutions on the mobile handset and all the underlying technology that makes it possible. We process millions of digital payment transactions, making us one of the largest processors in the country. Our state-of-art one-step payments are first of its kind in the APAC region.​ </div>We enable payment for some of the largest bank in the APAC region – whether it is a marketplace or tickets to your favorite show. With growth in eCommerce – especially on the mobile – set to explode, we invite you to be part of the team that is making payments possible for all these players.   We are looking for individuals with a quest to do more, be part of a growing company that develops state-of-art technologies. Our team designs and architects some of the largest eCommerce infrastructure engines, solving large-scale development and rapid transaction processing capability. We have openings in our Bengaluru, India office. Join our team and become one of the most advanced professionals in India. From engineering all the way to operations and customer service, we welcome those with a quest for doing more.

Analyst - Customer Service

Job description