Serve customers on flights and take care of the overall customer experience - from attending to their culinary to personal requirements
Responsibilities
- Understand the duties of your assigned position during flight and act your best
- Ensure the satisfaction of passengers by answering questions and offering them assistance
- Check cabin before take-off to ensure compliance to safety regulations
- Welcome travelers on board and help them to their seats when necessary
- Serve food and beverages and sell products
- Give the “safety” presentation in a well-prepared manner
- Monitor the cabin frequently for the entire duration of the flight
- Adhere to established regulations and procedures
- Remain calm and offer assistance to passengers in the event of an emergency
- Give particular attention to passengers with special needs (children, disabled, elders etc)
- Prepare accurate reports concerning any significant issues or happenings
Requirements
- Proven experience as Cabin Crew or related customer service experience
- Fluency in English, knowledge of additional languages is a strong advantage
- Basic skills in MS Office
- Customer-oriented approach
- Clean, professional appearance and healthy constitution
- Exceptional communication and presentation skills
- Cool tempered and patient with aptitude in resolving issues